Contact Us

Exchange

+358 29 411 20

Local network or mobile network fee if you call  from Finland; if you call from abroad, the price is determined by your local operator.

Customer Service

+358 29 411 2110

We help you with earnings-related pension matters, such as how to insure work abroad, how to apply for a pension from abroad and insurance surveillance issues.

Finances and invoicing

E-mail: talous(at)etk.fi

Online invoice address: 003701164154
Intermediator ID: BAWCFI22

Business ID: 0116415-4

Postal and visiting address

Due to the corona pandemic, we do not serve customers in person. Please contact us over the internet or by phone.

Postal address:
The Finnish Centre for Pensions
FI-00065 ELÄKETURVAKESKUS
Finland

Fax: +358 9 148 1172

Visiting address:
Kalasatama Campus, Tukkutorinkuja 5 (Kalasatama), Helsinki.

Customer Service:
Our Customer Service is located in the premises of International House Helsinki (IHH) at Lintulahdenkuja 2. The customer service point is closed until further notice.

Visiting Kalasatama Campus

The reception services (ground floor) are open on weekdays from 8 a.m. to 4 p.m.

Report to the reception services to get a visitor’s tag and information on access to the Wifi network.

The Finnish Centre for Pensions’ conference rooms are located on the 1st floor. The lunch restaurant and café are located on the same floor. Your host(ess) will meet you on the ground floor or next to the entrance to our conference rooms on the 1st floor.

Events for more than 50 people take place on the 6th floor in conference room Harmaja. The reception services will direct you to the correct floor, or check the screens in the lobbies for directions.

The conference room areas include coat racks, toilets and lockable lockers where you can charge your terminal device.

How to get to Kalasatama Campus

You can reach us conveniently by metro and bus. Check the route planner for the schedules of public transportation.

If you come by car, park it in the garage at Redi shopping mall. Park on levels K5 or K6 and take the Mermaid elevator to Kalasatamakatu. Access levels K5 or K6 from Hermannin Rantatie or, if you come from downtown, the end of Sörnäisten Rantatie.