Samsungin älypuhelin kädessä

One Customer Service as of 1 March

We are merging our separate customer services for insurance of work abroad, international pension applications, self-employed persons and pension advice into one multichannel customer service.

Our new multichannel customer service will be open as of 1 March 2018 on weekdays between 8 a.m. and 4 p.m.

During a transition period from 1 March to 31 August 2018, you can reach us at our old phone numbers. During the six-month transition period, we will train our pension advisers for their new task.

As of 1 September 2018, you can reach our pension advisers at one, single customer service phone number.

Make an appointment to our customer service point

You can book a time to our customer service point online. During the transition period, our customer service point is open primarily by appointment.

As of 1 September 2018, our customer service point is open by appointment only.

Customer service contact information

E-mail
asiakaspalvelu(at)etk.fi

Phone numbers
Insurance for work abroad: + 358 29 411 2816
International applications: +358 29 411 2818
Employer supervision: +358 29 411 2831
Insurance for the self-employed (YEL): +358 29 411 2804
General pension advice: +358 29 411 2801

Postal address
Customer Service
FI-00065 ELÄKETURVAKESKUS
Finland

Photo: iStock