At Your Service

By phone

We serve you by phone on weekdays from 8 a.m. to 4 p.m. (Finnish time).

Exchange: +358 29 411 20.
Fax: +358 9 148 1172.

When calling, you will be charged the local network or mobile network fee. When calling from abroad, the price is determined by your local operator.

Private customers can call free of charge via Fonecta (in Finland) and corporate customers by using Fonecta Finder.

By e-mail

Personnel e-mail addresses take the form firstname.lastname@etk.fi

Customer Service Desk
and postal address

Our Customer Service Desk is open on weekdays from 8 a.m. to 4 p.m. (Finnish time).

Our postal address is 

The Finnish Centre for Pensions
FI-00065 ELÄKETURVAKESKUS
Finland

Our Business ID is 0116415-4

Directions 

Our visiting address is Kirjurinkatu 3 (Itä-Pasila), Helsinki.

You can get here by train, tram (lines 7A, 7B and 9) and bus (lines 22, 59, 504, 505, 509, 518 and 631).

We have also reserved a few parking spaces outside our main entrance for visitors.

Further information

• Public transportation schedules