Office and Customer service

Our Customer Service Desk is open on weekdays from 8 a.m. to 4 p.m. (Finnish time).

Our visiting address is Kirjurinkatu 3 (Itä-Pasila), Helsinki.

You can get here by train, tram and bus. See Journey Planner. We have also reserved a few parking spaces outside our main entrance for visitors.

Phone and e-mail

We serve you by phone on weekdays from 8 a.m. to 4 p.m. (Finnish time). Exchange: +358 29 411 20 Fax: +358 9 148 1172.

When calling, you will be charged the local network or mobile network fee. When calling from abroad, the price is determined by your local operator.

Personnel e-mail addresses take the form firstname.lastname@etk.fi

Pensions advice 
+358 29 411 2821
elakekysymykset(at)etk.fi

Insurance of work abroad
+358 29 411 2816
ulkomaanasiat(at)etk.fi

International applications
+358 29 411 2818
ulkomaiset.elakeasiat(at)etk.fi

Self-employed persons (YEL)
+358 29 411 2804

Postal address and business ID

The Finnish Centre for Pensions
FI-00065 ELÄKETURVAKESKUS
Finland

Business ID: 0116415-4